PRIVACY & CONFIDENTIALITY POLICY COOKIES
- PRESENTATION OF THE PRIVACY POLICY OF MESCENES PRODUCTIONS
- What data do we process and for what purposes?
- For all users: individuals and businesses?
PURPOSE | DATA | LEGAL BASIS | SHELF LIFE |
Manage your registration request. | Your contact details, including: [first name, last name, email, telephone number, structure name, | Execution of pre-contractual or contractual measures. | On the earlier of these two dates: Until you request deletion of your account (in your customer area on the solution in the "Delete my account" tab or at the address given below) or for 3 years from the date of your registration. |
Manage your contact requests, reports or complaints about the solution. | Your contact details ([ first name, last name, email, telephone number, structure name) and your request. | Our legal and regulatory obligations. | In the active database: while your request is being processed. In intermediate storage: 3 years from the date of your request. |
To enable you to exercise your rights with regard to the protection of personal data. | Your contact details ([first name, last name, email, telephone number, structure name) and your request to exercise your rights. | Our legal and regulatory obligations. | On an active basis: for the time it takes to process the request. In intermediate storage: 3 years from the date of your request to exercise your rights. |
- For sponsorship referrers registered on the solution
PURPOSE | DATA | LEGAL BASIS | SHELF LIFE |
Validate your order and your payment and keep a record of this payment in case of difficulties or dispute of the transaction. | Information concerning your payment by credit card via STRIPE or by bank transfer and the amount of your order. | Execution of pre-contractual or contractual measures. | For a maximum period of 13 months for debit cards and 15 months for credit cards. |
Execute your order. | Your contact information and order details, including: first name, last name, e-mail address, telephone number, structure name. | Execution of pre-contractual or contractual measures. | 3 years after your last order. |
Issue an invoice to you. | Your contact information and order details, including: first name, last name, e-mail address, telephone number, structure name. | Our legal and regulatory obligations | 6 years after the invoice issue date in the active database (if you still have an active account, otherwise the invoice is archived in the intermediate database). And for a further 1 year in the intermediate archive, as evidence in the event of an administrative inspection or dispute. |
Track your order (complaints). | Your contact information and order details, including: first name, last name, e-mail address, telephone number, structure name. | Execution of pre-contractual or contractual measures. | We delete the data concerning the complaint as soon as it has been processed, or we may keep it for 3 years from the date of your complaint, as evidence in the event of a dispute. |
Respond to your requests to exercise your right of withdrawal and refund you where appropriate. | Your contact information and order details, including: first name, last name, e-mail address, telephone number, structure name. | Our legal and regulatory obligations. | 3 years after your last order. |
Communicate this data to an acquirer or prospective acquirer as part of a capital transaction or business sale. | Your contact details and order information. | Our legitimate interest in communicating customer and prospect data to demonstrate that we have an up-to-date and qualified customer database to a prospective acquirer and to enable us to assess the value of that database. | 3 years from your last contact or your last order. |
- For sponsors who have made donations to the solution for the benefit of structures
PURPOSE | DATA | LEGAL BASIS | SHELF LIFE |
Validate your order and your payment and keep a record of this payment in case of difficulties or dispute of the transaction. | Information concerning your payment by credit card via [name of payment module to be requested from your service provider] or by bank transfer and the amount of your order. | Execution of pre-contractual or contractual measures. | For a maximum period of 13 months for debit cards and 15 months for credit cards. |
Execute your order. | Your contact information and order details, including: first name, last name, e-mail address, telephone number, structure name. | Execution of pre-contractual or contractual measures. | 3 years after your last order. |
Issue a tax receipt to your attention to enable you to benefit from a tax reduction. | Your contact information and order details, including: first name, last name, email, telephone number, structure name, nature and amount of your donation. | Our legal and regulatory obligations | 6 years after the invoice issue date in the active database (if you still have an active account, otherwise the invoice is archived in the intermediate database). And for a further 1 year in the intermediate archive, as evidence in the event of an administrative inspection or dispute. |
- RECIPIENTS OF YOUR PERSONAL DATA
- To its personal data subcontractors (in particular its IT hosting service provider or its payment service provider, ...);
- To the authorities (DGCCRF, CNIL, tax authorities, etc.);
- To prospective buyers or transferees of the company in the case of equity transactions, where applicable;
- To a court or counsel in the event of a dispute.
- TRANSFERRING DATA OUTSIDE THE EUROPEAN UNION
- YOUR RIGHTS
- The legitimate interest must be proven and in accordance with the law;
- Treatment must be necessary, with no less intrusive alternatives to achieve the desired goal;
- An interest assessment must demonstrate that your rights have not been infringed.